Privacy
Policy.
How we handle your information when you visit, explore, and get in touch.
Who we are
KrojTech is a software development business based in Albania. This policy explains how we handle personal information in connection with krojtech.com and enquiries about our services.
For privacy questions or requests, contact admin@krojtech.com. This policy covers our marketing website; applications operated for clients may have their own privacy notices.
Information we collect
When you contact us, we receive the information you choose to provide, such as your name, email address, phone number, company details, project requirements, and message. We also receive subsequent correspondence.
Our hosting infrastructure may process technical information such as IP addresses, requested pages, browser information, timestamps, and error or security logs to deliver and protect the website.
Please avoid submitting passwords, payment-card details, or sensitive personal information through the enquiry form.
How and why we use information
We use enquiry information to respond, understand your requirements, prepare proposals, and take steps toward a contract at your request.
We also process information where necessary for legitimate interests such as operating and securing our website, managing business correspondence, and preventing abuse, taking account of your rights and interests.
Where applicable, we process information to fulfil legal obligations. If a particular activity relies on consent, you may withdraw that consent without affecting the lawfulness of processing before withdrawal.
Service providers and disclosures
We use Netlify for website hosting and Google Workspace for business email. These providers process information involved in delivering their services. Their own privacy notices describe processing they undertake for their independent purposes.
Information may also be disclosed to professional advisers or authorities where necessary to comply with law or establish, exercise, or defend legal claims.
Our providers may process information outside Albania. Where applicable law requires transfer safeguards, those safeguards must be in place. You can contact us for information about the arrangements relevant to your data.
How long information is kept
We retain enquiry information for as long as reasonably necessary to respond to your request and manage related discussions. If a business relationship follows, relevant records may be retained for the duration of that relationship and applicable legal retention periods.
Retention also depends on the nature of the information, unresolved disputes, and the need to establish or defend legal claims. Technical logs are subject to the relevant service provider’s retention settings and requirements.
Your privacy rights
Depending on applicable law and the circumstances, you may request access to your information, correction, deletion, restriction of processing, or data portability. You may also object to processing in certain circumstances and withdraw consent where processing relies on consent.
Send requests to admin@krojtech.com. We may need to verify your identity before responding. Some rights are subject to legal conditions and exceptions.
You may lodge a complaint with Albania’s Commissioner for the Right to Information and Personal Data Protection, or another competent supervisory authority.
Visit the Commissioner’s website ↗Updates and contact
We may update this policy to reflect changes to the website, our practices, or legal requirements. The date shown on this page identifies the latest update.
For questions about this policy, email admin@krojtech.com or call +355 69 608 6270.